To99 takes your privacy seriously. This privacy policy explains in detail how we collect, store, and protect your personal information.
Here's a quick overview of the steps we take to protect your personal information on to99.
All data transmitted on the to99 platform is protected with 256-bit SSL encryption. Your password and financial information never travel through unsecured channels.
All your data is stored on encrypted servers. Regular backups and security audits ensure your data is never compromised.
Your personal information is never sold or transferred to advertisers or third parties. to99 uses your data solely to provide its services.
Documents uploaded for identity verification are kept strictly confidential. Only authorized personnel may access them when necessary, and they are securely stored once verification is complete.
To99 supports Two-Factor Authentication (2FA) on your account. Enabling it makes unauthorized access to your account virtually impossible.
You can request deletion of your personal information from to99 at any time. We do not retain any data beyond what is legally required.
To99.vip ("to99", "we", "us") is a trusted online gaming platform in Bangladesh. We understand how valuable your personal information is. That's why to99's privacy policy is built to ensure full transparency in how your data is protected.
This privacy policy applies to the to99 website, mobile app, and all related services. By opening an account or using our services, you confirm that you have read and agreed to this privacy policy. If you have any questions, feel free to contact our support team at any time.
To99 only collects information that is necessary to provide its services. We never ask for unnecessary or excessive data. See below for the types of information we collect:
| Type of Data | Example | Why We Collect It |
|---|---|---|
| Identity Information | Full name, date of birth, NID number | Age Verification & KYC Process |
| Contact Information | Mobile number, email address | Account Verification & Customer Support |
| Financial Information | Mobile Banking/Nagad/Rocket number, transaction history | Deposit & Withdrawal Processing |
| Device Information | IP address, browser type, operating system | Security & Fraud Prevention |
| Usage Data | Game history, login time, favorite games | Service Improvement & Personalized Experience |
To99 automatically collects certain information — such as when you logged in, how long you played, and which device you used. This data is used primarily to ensure security and improve your experience.
To99 uses the information it collects strictly for the purposes listed below. We never use your data for personal gain or in any unethical manner:
To99 retains your data only for as long as necessary. Transaction records must be kept for a set period while your account is active and as required by law. Any data beyond that is deleted on a regular basis.
Our servers operate to the highest security standards. Regular security testing and third-party audits ensure that no data can be accessed without authorization. Data retention periods are listed below:
To99 never sells your information to advertisers or unsolicited third parties. However, limited data may be shared with specific trusted partners solely to deliver our services:
To99 uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the site. to99 uses the following types of cookies:
You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the proper functioning of some to99 features.
You have full rights over your personal information on to99. All of your rights are detailed below:
To99 gives you full control over your personal information.
To find out what information to99 holds about you, contact our support team at any time. A complete report will be provided within 30 days.
You have the right to correct any inaccurate information. Update your details through account settings or by contacting support.
After closing your account, you may request deletion of all data beyond what is legally required to be retained.
You can request that we restrict or stop using your data for specific purposes.
You can request your data in a structured, easily readable format.
You have every right to object to and opt out of your data being used for marketing or any other purpose.
To99 strictly enforces an 18+ policy. We do not knowingly collect personal information from anyone under the age of 18. Age verification during registration ensures that no minors can create an account on to99.
If a parent or guardian discovers that their child has created an account on to99, please contact our support team immediately. We will promptly close the account and delete all associated data.
To99 uses industry-leading security technology to protect your information. Our security infrastructure is outlined below:
That said, no online platform can guarantee 100% security on the internet. We encourage you to do your part — use a strong password and never share your login credentials with anyone.
To99 may update or revise this privacy policy from time to time. Members will be notified of any significant changes in advance — via an on-platform notice or SMS. The latest version of the policy is always available at to99.vip/privacy-policy.
Continuing to use to99 after an updated policy is published will be considered acceptance of the new terms. We recommend checking this page regularly to stay informed.
For any questions, comments, or complaints regarding this privacy policy, please contact to99's Data Protection Team. Our support team is available 24 hours a day, 7 days a week.
We aim to respond to all privacy-related requests within 30 days. Complex cases may take longer, and you will be notified in advance if that is the case.
Here are answers to the most frequently asked questions from members about our Privacy Policy.
Enjoy thousands of games on to99 with complete peace of mind knowing your privacy is protected. Register now and start Bangladesh's best online gaming experience.