To99 Terms and Conditions —
Before You Begin Good to Know

Introduction & Eligibility

Reading these Terms & Conditions in full is mandatory before using the to99.vip ("to99", "we", "platform") website and all associated services. Opening an account, logging in, or using any service on to99 constitutes your full agreement to these Terms & Conditions.

These Terms & Conditions form a legal agreement between to99 and its users. to99 reserves the right to update these terms at any time. Members will be notified of any changes via email or through the platform.

Account Register

To open an account with to99, you must provide accurate and complete information. Registering with false or misleading information is strictly prohibited, and to99 reserves the right to close such accounts without notice.

Each person may register only one account. If multiple accounts are found under the same individual, all accounts will be closed and balances may be forfeited. The following information is required at the time of registration:

• Full Name (as per National ID)
• Active mobile number (registered with Mobile Banking/Nagad/Rocket)
• Date of birth (for age verification)
• A strong password

Keeping your account password strictly confidential is your responsibility. You are personally liable for all activity carried out on your account. If you notice any suspicious activity, contact to99 support immediately.

Age Verification & KYC Process

To99 strictly enforces an 18+ policy. You must be at least 18 years old to register on the platform and participate in real money games. to99 may request age verification documents at any time.

The following documents may be requested as part of the Know Your Customer (KYC) process:

• Scanned copy of National ID (NID) or passport
• Screenshot of mobile banking account
• Recent selfie (holding ID)

Withdrawals may be restricted on accounts that have not completed KYC verification. to99 is committed to preventing money laundering, and suspicious transactions may be reported to the relevant authorities.

Deposit & Withdrawal Policy

Deposits on to99 can be made via Mobile Banking, Nagad, and Rocket. The minimum deposit amount is BDT 100, and the maximum is subject to defined limits. Deposits are generally credited to your account instantly.

The following conditions apply to all withdrawals:

• Minimum withdrawal amount: BDT 500
• Withdrawals will only be sent to the registered mobile banking number on the account
• Verified KYC accounts enjoy faster withdrawals
• Wagering requirements must be met before withdrawing from a bonus balance
• Daily withdrawal limits apply and may vary depending on account type

To99 reserves the right to hold and investigate withdrawals in cases of suspected fraud or suspicious transactions. Records of all transactions are kept on file.

Bonus & Promotion Terms and Conditions

To99 regularly offers a variety of bonuses and promotions. Each bonus has its own specific terms that must be read before claiming. By accepting a bonus, you agree to its applicable terms and conditions.

• The welcome bonus is available to new members only and can be claimed once
• Wagering requirements per bonus typically range from 10x to 30x
• Winnings derived from bonus funds require completed wagering before withdrawal
• To receive a referral bonus, the referred friend must successfully register and make a deposit
• Cashback bonuses are credited on a weekly or monthly basis at scheduled intervals
• To99 reserves the right to modify or withdraw any bonus at any time

Any attempt to abuse bonuses or manipulate the system may result in bonus cancellation and account suspension. to99's decision in such matters shall be considered final.

Gaming Rules & Regulations

All games on to99 operate according to international standards. Each game has its own rules, which you should read before playing. Game outcomes are determined by a certified Random Number Generator (RNG) and cannot be manipulated in any way.

If a game is interrupted mid-session due to a technical issue such as internet disconnection or a server error, to99 will generally refund the wager amount. However, this depends on the stage at which the game was interrupted. For live games, the provider's own rules will apply.

Prohibited Activities

The following activities are strictly prohibited on the to99 platform. Violations may result in account termination, balance forfeiture, and legal action:

• Operating multiple accounts under the same identity
• Abusing or manipulating the bonus system
• Using stolen payment details or another person's mobile banking account
• Money laundering or illegal financial activity
• Use of hacking, bots, or automated software
• Harassing or defrauding other members
• Attempting to attack or compromise the to99 system or network

Responsible Gaming Policy

To99 believes gaming is a form of entertainment — not addiction. We care about the wellbeing and peace of mind of our members. That is why to99 offers a range of responsible gaming features:

• Deposit Limit: Set your own deposit limits — daily, weekly, or monthly
• Session Limit: Set a limit on how long you play in a single session
• Cooling-Off Period: Take a break from 24 hours up to 30 days
• Self-Exclusion: Temporarily lock your account for a set period

Gaming is never a solution to financial problems. If you or someone you know is struggling with a gaming addiction, visit to99's responsible gaming page and seek professional help.

Privacy & Data Protection

To99 takes the security of your personal information seriously. We use 256-bit SSL encryption technology, and your data is never sold or transferred to any third party.

For details on how your information is collected, stored, and used, please read our Privacy Policy. to99 only collects the information necessary to provide and improve its services.

Service Suspension & Account Closure

To99 reserves the right to suspend or terminate accounts without notice in the following circumstances:

• Violation of these Terms & Conditions
• Registering with false or fraudulent information
• If suspicious or fraudulent activity is detected
• By court order or legal requirement
• When required for security purposes

If an account is closed, any valid balance will be returned; however, bonus funds or winnings associated with a terms violation may be forfeited. Users may also request account closure at any time by contacting support.

Limitation of Liability

To99 always strives to provide the highest quality of service; however, to99 will not be held liable in the following cases:

• Losses due to internet connection failure
• Third-Party Payment System Failure
• Unexpected technical errors or server downtime
• Losses resulting from the user's own negligence
• Circumstances beyond our control (force majeure)

To99's total liability shall in no event exceed the value of the transaction in question. to99 accepts no liability for indirect or consequential losses.

Changes to Terms & Contact

To99 reserves the right to change, amend, or update these Terms & Conditions at any time. Members will be notified via the platform or email before changes take effect. Continued use of the platform after any changes constitutes acceptance of the updated terms.

For any questions or complaints regarding these Terms & Conditions, please contact to99 customer support. Our support team is available 24 hours a day, 7 days a week.